Customer Retention Tactics That Work

​With acquisition costs rising, keeping customers for the long term become more valuable than ever. Retaining customers while steadily acquiring new customers is one of the most sustainable and profitable ways to grow.

​By focusing on retention, you can create a loyal customer base that continues to purchase from your brand for years.

​​This digital marketing workshop teaches eCommerce and DTC brands how to increase their profits and drive recurring/subscription revenue with effective email & SMS tactics.

​​By the end of this workshop you will know how to:

• ​Increase customer repeat purchase rates and higher LTV with consistent nurture

• ​​Convert single time purchasers into recurring & subscription customers with re-engagement

• ​​Driver higher average order value and revenue per user through personalized offers

​​Your host, Destinee Berman, is the Founder of Future Digital. She is a growth marketer with 20 years of industry experience working with brands such as Twitter, Sephora, and Microsoft.

Future Digital is a performance marketing agency that specializes in bridging the gap between growth and retention. We connect customer acquisition (paid social/search) with retention (loyalty, subscription, repeat buyers) to create customer stickiness and increase profits for femtech, wellness & beauty brands.