From prototype to production: Deploying support agents with confidence
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About Event
This workshop is for teams ready to ship. We’ll break down what it takes to move from early prototype to real-world deployment, without losing sleep over reliability, security, or user trust.
You’ll walk away with:
• A checklist of what every support agent prototype should include before launch
• Guidance on QA and evaluation strategies, including when and how to use evals
• Best practices for permissioning, safety, escalation, and post-launch monitoring
Perfect for: Support teams, ops leaders, AI builders, founders, and anyone designing tool‑augmented support systems.
Speakers: Marie Schneegans (CEO @ 14.ai), Maya Czeneszew (Founding Engineer @ 14.ai)