AMA Leader Series: Emotional Intelligence

​Emotional Intelligence in Client Communications 

​Effective client communication goes beyond words—it’s about understanding emotions, building trust, and fostering meaningful relationships. We can discuss and expore the role of Emotional Intelligence (EQ) in client interactions, is it all vague stuff or can we actually have practical actional things that anyone can benefit from. The goal will be getting more insights into how self-awareness, empathy, and emotional regulation can transform our approach to communication and drive better outcomes. 

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​This power packed 30 minute AMA series will be focused on leadership.

​Pragya Dubey is an experienced CS leader at a PR firm. She has been through it all while climbing the ladder to leadership and can't wait to share her insights with you!