​"Retention is the new acquisition."

​We're hearing more and more brands and marketers speaking this way - and for good reason.

With cautionary tales of rising customer acquisition costs spreading, discerning brands are working harder to maximize the value of their investments. A keen attention to retention strategies across the entirety of the customer journey is helping those brands increase CLTV, reduce CAC, and build loyalty at the same time.

Smile, Gatsby, Klaviyo and Fluency Firm will share retention strategies that can be applied across the customer journey, so you can stop chasing new customers, and start maximizing your relationship with the ones you have.

This is a live webinar, with Q&A, and we hope you'll join us! ​RSVP to secure your place and receive the post-event recording and resources 🙂

​About the Speakers:

​GATSBY
Brett is the Founder and CEO of Gatsby. Gatsby helps brands accelerate customer engagement and drive new customer acquisition at a lower cost. With Gatsby, brands can convert Instagram followers into email and SMS subscribers, and unlock a social platform that syncs with their entire marketing stack.

​SMILE
Mike is the Founder and CEO of Smile, the largest loyalty application for brands building on Shopify and Big Commerce. Smile powers the loyalty programs for more than 70,000 brands around the world, helping them drive repeat purchases, maximize CLTV, and delight their customers.

FLUENCY FIRM
Alexis is the Head of Lifecycle & CRM at Fluency Firm, a Digital, Ecommerce, and Growth Marketing Agency focused on paid media, lifecycle marketing, CRO, and SEO. Fluency Firm marries data, omnichannel strategy, and creative to power profitable growth.

KLAVIYO
Karisa is the Product Marketing Lead at Klaviyo, the only CRM built for D2C. With one platform combining marketing, service, and analytics, Klaviyo helps you turn customers into diehard fans—obsessed with your products, devoted to your brand, and fueling your growth.